Privacy Policy
Your privacy is very important to us, and that is why we have compiled this Privacy Policy in order to inform you of the sort of information that we may collect about you, what is done with it
Page Accesses
When you visit a page on our site, we automatically log some details of the request for our own security. These details include:
- Your IP address, a unique identifier that is assigned to you by your Internet Service Provider (ISP)
- The page you are requesting to view
These details in no way provide us with a means to directly identify you as a person or any details about you but instead provide us with some information that allows us to determine if an attempt to hack the website has taken place at any time (Due to illegal requests) and allow us to contact an ISP for information if further investigation is required, however this should not apply to most users and is merely a basic security precaution on our behalf, much like a security camera in a department store.
Requests to particular pages or from particular countries may also be tallied, in order for us to determine the most popular sections of the website, and from which countries to help us find ways to improve our site for our customers.
Cookies
Some web sites use cookies to track a user's progress through their site, determine how regularly they visit, and other more specific statistics. We do not require such specific data for our web site, and hence do not use cookies for these purposes.
Customer Details
If you decide to request professional services from us at any stage it may be required for you to disclose information to us in order to facilitate the services you request. This is likely to include your name, contact details and information on the services you request, and possibly billing and transaction details if applicable.
Our Use Of Your Information
Information collected from page accesses and use of our website is generally only used for statistical purposes. Some information is however collected and stored periodically to be later reassessed if a security issue arises, however even in such a case a very large percentage of the information is unrelated and not required for investigation.
Personal customer details are often required in order for us to provide services to them. These details are used solely in order to provide the requested services, and maintain agreements on which the services are based upon.
Disclosure Of Your Information
As a matter of policy we do not rent or sell your information to third parties without your consent. However the following outlines how your information may be disclosed in the normal scope of business.
Legal Requests
We cooperate with enquiries by law enforcement and related third parties in order to protect you and the community from parties attempting to ignore the rights of another party or break the laws put in place to uphold those rights and prevent illegal activity. Therefore upon a verified request for information in relation to criminal or illegal activity from a law enforcement body we can disclose any such requested information in order to protect ourselves and our customers from parties committing undesired criminal or illegal acts.
Accessing Your Personal Information
We provide you with means to access and update your personal information on our website or by contacting our support personnel. We encourage you to update any information that has become invalidated promptly in order to avoid complications that may result in difficulty for us to provide the services we are providing which may consequently lead to a temporary suspension of the services until the complications are rectified.
We will also deactivate your account and remove any immediate information associated with it from our customer bases upon your request, however some documents and information will be retained such as records of services and billing that are required for business and audit purposes.